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Job Details of Technical Support Specialist
Technical Support Specialist
Lahore Full-timeJob description
Full job description
, Lahore
We're looking for a Technical Support Specialists in Pakistan.
If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV!
Responsibilities
- Handling incoming calls;
- Outgoing calls to clients;
- Helping and solving appeals of users.
- Response to clients requests via chat and email
- Analysis of client requests (chat, email)
- Conflicts resolution
Qualifications
- PC knowledge at the confident user level
- Google products knowledge: Google Sheets, Google Docs)
- Grammatically correct in written and verbal
- Competent verbal and written communication.
- Native language speaker (depending on the supported country)
- Typing skills (min. 100 words per minute)
Conditions & Benefits
- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
If you receive no feedback, it means that currently there are no suitable vacancies for you.
How To Apply
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