Job Details of Collection Executive

Job Description

• Daily review of operations assigned for collection management.
• Daily telephone management for debtors based on portfolio.
• Updating and monitoring collection actions on a defined platform.
• Sending of transfer certificate along with the first collection procedure for each document.
• Collection management and updating of progress and/or payments in BackOffice.
• Contact payers and customers in a timely and appropriate manner.
• Maintain constant contact with payers to agree on payments of outstanding balances and determine the real reason for late payment.
• Maintain timely contact with clients to request refunds if applicable.
• Manage a significant number of accounts, adhering to the policies and processes of each one.
• Execute high volume of outbound emails/calls and follow up.
• Facilitate and/or refer the collection of complex cases that may arise to the areas involved.
• Prepare and send letters of distress and other documents to payers or clients as appropriate.

Job Experience

• Have at least 2 years of experience in collections work.
• Have knowledge of factoring and ideally previous experience in one.
• Be organized, methodical and versatile.

What will draw our attention a lot…

• Experience in Debt Collection Factoring
• Proactive and responsible work.
• Don’t be afraid to make decisions and lead projects.

About Us:
Revolutionizing staffing for diverse industries, we play matchmaker between top talent and client needs, ensuring a perfect professional union.