Job Details of Client Data Associate I

Full job description

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary

As a Client Data Associate within our KYC/AML team, you will be an team member contributor responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development.

Job Responsibilities

• Understanding and implementation of KYC standards, guidelines, policies and procedures. Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Partner with Compliance, Screening, DDR, and AAR team to resolve KYC exceptions and obtain approvals where necessary
• Engage with stakeholders including Middle office, on shore makers to track exceptions and KYC completion. Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
• Drive Process improvements and implement process changes as necessary

Required Qualifications, Capabilities, and skills

• Bachelor’s Degree or Graduate Degree
• 8 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC.
• Computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word, and PowerPoint
• Outstanding client management, partnership building, leadership, and direct experience of dealing with stakeholders using Effective communication, organisation, prioritization and interpersonal skills
• Ability to identify risks, issues and successfully navigate through to completion
• Self-reliance and willingness to "own" complications and creatively find solutions
• Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment