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Job Details of Operations Support (6-month Co-Op)
Operations Support (6-month Co-Op)
Cambridge, MA 02141•Hybrid work Full-timeJob description
Job description
EF Education First is proud to offer a Cooperative Education Program (co-op) in partnership with a student’s college or university, giving students the opportunity to align their academic and future career goals with full time or part time work experience for a select period of time.
EF is currently offering a multitude of co-ops across our travel, language, and education businesses in sales, customer service, operations, finance, and marketing.
Operations Support Co-Op
1/7/2025 – June 2025
$21 per hour
Hybrid- in office: 3 days per week
Remote: 2 days per week, 40 hours per week
EF Explore America
Product Description:
EF Explore America is part of EF Education First, the world’s largest privately-owned company specializing in education and travel. EF Explore America helps teachers create experiential learning opportunities for their students through travel across the U.S and Canada.
The Role/Responsibilities:
The Operations Support Intern position is designed to provide an individual with an opportunity to learn as much as possible in a limited time span about our Operations Support function. The Operations Support function provides support primarily to Production, Procurement, and Tour Director teams in the areas of planning, logistics, and supplier communications. This involves supporting our late traveler enrollment process, finalizing group hotel details, Tour Director support and communication, and resolving service disputes with suppliers. The Operations Support Intern may also be assigned one or more projects involving various subject matter.
Who You Are/Skills & Qualifications:
- Communication Skills: Strong verbal and written communication skills to effectively interact with team members and possibly external stakeholders.
- Attention to Detail: Careful and thorough approach to ensure accuracy in tasks like data entry, report generation, and process documentation.
- Problem-Solving Skills: Ability to think critically and develop solutions for operational challenges.
- Technical Skills: Proficiency in relevant software tools, such as Microsoft Office (Excel, Word, PowerPoint) and possibly other industry-specific software.
- Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines.
- Teamwork: Capability to work well in a collaborative environment with other team members.
- Adaptability: Willingness and ability to learn new processes and adapt to changing environments.
EF Boston Co-Op Development Program:
As a co-op at EF Boston you'll participate in our Co-Op development program, designed specifically for undergraduates in our North American headquarters in Cambridge, MA.
EF's co-op program includes 3 building blocks: LEARN, BUILD & DRIVE.
LEARN business acumen and professional development skills.
BUILD a worldwide network of leaders, mentors, and peers.
DRIVE projects that have a global impact.
About EF Education First:
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com
How To Apply
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