Job Details of IRD Supervisor

IRD Supervisor
(13121)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Room Service Supervisor to join the One&Only F&B team at The One&Only The Palm Hotel in Dubai.

With the global growth of our brands, you will be an integral part of the resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible in assisting the IRD manager lead the team to give exceptional service and ensure that room service operations will run smoothly.

Suitable candidates should have a minimum of 1-2 years’ experience in the same capacity in an upscale 5* hotel/resort environment and has a previous room service experience. Has a strong exposure in handling busy room service operations and dealing with high profile and diverse clientele. Ability to work in a multicultural and challenging working environment, who can lead, supervises, and motivates his/her staff in all aspect of service to the highest professional standards with care and attention to detail and in accordance with the standard operating procedures established. Excellent spoken and written English is required, and additional language will be highly regarded in this role.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.