Job Details of ADMIN OFFICER

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)
GENERIC:

• Establish and prioritise department policies, processes and procedures into discrete tasks with clear

accountabilities. Ensure delivery of department and corporate requirements in liaison with internal and
related functions e.g.: scheduling.

• Provide effective hands-on supervision and day to day management of an Admin Team. Responsible for

their performance management, providing timely feedback and coaching when required.

• Act as a first escalation point to clarify any policy issues with responsibility for decision making within

established frameworks. Responsible for resolution of operational issues or problems arising on a daily
basis ? establishing root cause and implementing action to resolve. Identify and deliver improved working
methods/practices.

• Ensuring the quality of the content of information appears in the internal systems and timely updates.
• Continuously review working practices to enhance productivity, role enrichment and the delivery of

services to the departments requirements.

• Manage the efficient maintenance of personnel systems and records for all staff within the Department,

such as leave planning, sickness, industrial injury, promotion, performance feedback, disciplinary action,
appreciations and mabrouks, attendance exception reporting, performance exception reporting etc.,
capturing related data on a continuous basis, and developing the same into useable information. Analyse
the data against pre-determined limits/benchmarks and Company regulation. Work closely with internal and
partner departments to ensure effective use of resources.