Job Details of Temporary General Services Positions

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The positions are located at FAO Headquarters, Rome, Italy.

General Service Positions

The functions in the General Service category include administrative, secretarial, and clerical support which contribute to the smooth and efficient running of the work units.
Short-term appointments are designed to facilitate the discharge of administrative support functions of a temporary nature.

Duration

The appointment will be on a short-term contract, initially lasting for 2 months, with a possibility of extension up to 11 months, subject to satisfactory performance and depending on the resources and needs of the Organization.
Temporary General Service Assignments are junior positions and do not carry any expectation of, or imply any right to, further extension, renewal or conversion to any other appointment.

Purpose

The objective of the Call is to attract talent for the Temporary General Service positions as they become available. The Call will create a roster of Applicants that will be used to identify candidates for junior positions at Grades G-1 and G-2 based on the experience and language qualifications.

Below there are some examples of different functional areas covered by the roster:

• Finance Support
• Human Resources Support
• Office Support
• Meetings and Travel services
• Programme Support
• Security Services

Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Desirable skills

• Knowledge of corporate computerized Financial / Travel / Human resources systems
• Intermediate proficiency (level B) of one of the other FAO languages (Arabic, Chinese, French, Russian or Spanish)

Main responsibilities and tasks for the General Service positions

The key functions/ results include BUT ARE NOT limited to:

• Sort, register and route correspondence; type and format routine documentation, tables, reports, etc.;
• Receive, screen and direct telephone calls and visitors; respond to routine internal and external enquiries and/or refer to appropriate contacts/units;
• Enter, retrieve, structure and update selected information and data from easily accessible sources (e.g. Intra-/Internet, office files, source material, publications, surveys, reports etc.); present results in standard format;
• Set up and maintain office files and reference systems according to standard procedures;
• Initiate, view and track a variety of administrative transactions in the computerized financial / travel / human resources systems;
• Prepare standard statistical reports, tables and diagrams to show evidence and comparison of statistical information to facilitate further review and analysis;
• Support the organization and administration of meetings, workshops and events;
• Ensure availability of office supplies and appropriate maintenance of office equipment;
• Ensure the initiation of a variety of transactions in the Organization’s computerized administrative systems.
• Prepare draft cost estimates and budget proposals and participate in budget analysis and projections;
• Assist with the familiarisation of security procedures, respecting planned security measures; ensure safety in case of fire or emergencies, and assist people in evacuating the building; carry out entrance checks of people, goods, and ensure their safety and check alarm systems.

Assessment

Evaluation of qualified applicants may include an assessment exercise and a technical / competency-based interview.

• The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
• General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application."Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
• No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location
• For additional information visit the FAO employment website: http://www.fao.org/employment/home/en/