Job Details of Administrative Assistant - Knight Frank

Overview

We are currently seeking a detail-oriented and organized Administrative Assistant to provide comprehensive support to our Marketing and Communications team. You will play a key role in ensuring smooth day-to-day operations by handling various administrative tasks and supporting our staff members.

Responsibilities

• Organize and maintain documents, records, and files (including emails, reports, letters, schedules, forms and tender documents) in paper and/or electronic format, ensuring accuracy and easy retrieval. Ensure all documents have a file path for reference.

• Assist in the planning, execution, and monitoring of marketing campaigns across multiple channels (digital, print, social media, events).

• Coordinate with internal teams and external vendors to ensure timely delivery of marketing materials.

• Support the planning and execution of company events, including webinars, conferences, and networking events.

• Prepare regular reports on marketing activities and metrics for internal stakeholders.

• Assist in managing logistics, guest lists, and promotional activities related to events.

• Prepare reports, agendas, and papers for meetings.

• Assist in data entry, generating reports, and compiling information as required by the team.

• Support team members with MS Word, PowerPoint and Excel based tasks.

• Ensure reports and outputs are in line with formatting standards.

• Maintain office efficiency by organizing and implementing administrative systems, procedures, and policies.

• Control and maintenance of team diaries, making appointments and arrangements for all meetings and inspections with clients, developers, agents, owners and colleagues.

• Liaise with internal and external accounts departments as required for raising of invoices, travel and expense reporting and other items. Ensure files adhere to audit regulations.

• Arrange and execute post and courier services.

• Answer phone calls, respond to emails, and handle correspondence on behalf of the team.

• Handle computer/database (KF Database, Contacts Register, Hub).

• Maintain correct contact information on People Search for the department.

Skills and Qualifications

• Minimum of 3 years proven experience as an Administrative Assistant, Secretary, or similar role.

• Excellent interpersonal and communications skills.

• Strong organizational and problem-solving abilities.

• Ability to take initiative and work proactively.

• Ability to work through periods of high workload.

• Attention to detail and a high level of accuracy.

• Ability to maintain confidentiality and handle sensitive information.

• Strong team player with the ability to build relationships.

• Flexibility, adaptability, and a co-operative attitude.

• Understanding of regional business culture and regulations.

• Software: Microsoft Office programs (Excel, PowerPoint, Outlook) to a proficient level including mail merge, with advanced proficiency in Microsoft Word.

• Language skills: Fluency in English, written and verbal.