Job Details of Airport Controller

Full job description

Birmingham Airport can serve over 140 destinations via 52 airlines and is the UK's third largest Airport outside the south-east and the UK's seventh largest overall. We have handled more than 12.5 million passengers a year and will continue to invest in significant new projects to prepare for future passenger and airline growth in the most challenging of times.

It is widely recognised that Birmingham Airport already benefits from some of the best transport provision at any UK airport, and with the planned High Speed 2 line to directly connect via a dedicated people mover to the Airport terminal, this accessibility is only set to improve. The coming years therefore represent a huge opportunity for Birmingham Airport to grow further.

An employer to some 6500 people on site, we are also a major contributor to the West Midlands' economy supporting economic growth and prosperity for the region and beyond.

Job Purpose

Reporting to the Senior Controller, you will be responsible for the planning and operation of the processes and facilities of the Airport areas.

To be responsible for allocation of aircraft parking stands and utilising safe systems of work provided and maintained by the Airfield Management Team.

Operation of the centralised communications hub ensuring that the Airport Control Centre (ACC) is aware of any (airside/landside) operational issues affecting the performance of the Airport and/or its customers.

MAIN DUTIES AND RESPONSIBILITIES

Operating the ACC facility

Maximising the use of existing facilities whilst not compromising customer service.

Operate and plan using in-house operational systems to ensure that passenger flows are maintained and on time departures are achieved.

Systems include:

• Stand Allocation (system provided and maintained by the Airfield Management Team)
• Valve Door Controls
• Access Control
• Flight Information
• CCTV
• Fire Alarm and Life Safety Systems
• Baggage Handling\Monitoring
• Fault Reporting systems for emergency issues
• Air Rail Monitoring
• Emergency co-ordination
• Communication links (via phone, radio and PA)
• Switchboard
• Road monitoring
• Airport Fire Control
• Maintain accurate logs
• To keep relevant records regarding the activities of the Control Centre.

*This list is not exhaustive and may include any other system(s) associated with the Airport

The Team

A team player

Working with a team of Airport Controllers ensuring that an efficient, effective and consistent level of service is provided to the airport company and its customers/stakeholders.

To undertake all duties associated within the Airport Control Centre.

To participate in a culture of continuous improvement by fully participating in the success of the business and own self development.

To offer continued support to the Senior Controller and Airport Manager, as well as colleagues, to ensure the smooth running of the control centre.

Relationships

Working in partnership

Ensuring that close communications are maintained with all functions of the business.

Communicate with key stakeholders (airlines, handling agents and control authorities) to ensure the efficient and effective operation of the Airport’s facilities.

To participate in an open culture and ensure that any artificial barriers to the efficient operation of the business are removed.

Safety

To promote a culture of safety within the airport

Responsible for the safe operation of the Airport Control Centre.

To contribute to the overall safety of airport operations through vigilance of both airfield and terminal operations and provide support to the Airfield Safety Unit.

To have an understanding of the Airport’s security policies and procedures.

To play a key co-ordination role in the response to Emergencies.

Performance Monitoring

The delivery of excellent performance

To monitor performance against key performance indicators which clearly show airport performance in real time:

On time departure

Passenger flow

To deliver against the KPIs established for the Control Centre Controller’s role.

Other

To carry out such other duties commensurate with the grading of the post which may be determined from time to time.

Birmingham Airport reserves the right to vary the duties and responsibilities of employees, and that the above duties may be changed as the future needs of the business require.

At Birmingham Airport our ambition is to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

Birmingham Airport is an equal opportunities employer and warmly welcomes applications from people of all backgrounds. Agile working options are available for some roles.

We offer an unbeatable opportunity to gain experience in a fast-paced operational environment with the opportunity of advancement within the section. If you are ready for the challenge, please click 'Apply Online' to complete an application.

We reserve the right to close advert early depending on applications received

Please note: If you do not hear from us withing 14 days of the closing date, please presume that you have not been selected for this role.

Due to the volume of applications we receive, we are unable to give you feedback.

Job Type: Full-time

Pay: £39,200.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Gym membership
• Life insurance
• On-site parking

Schedule:

• Day shift
• Night shift

Work authorisation:

• United Kingdom (required)

Work Location: In person