Job Details of Receptionist / Clerical Officer

To undertake a range of duties ensuring the provision of an efficient reception service and the accurate recording of patient information on the Trust Radiology Information System. To participate in all queries from patients, visitors and medical staff as a first line of contact in a clinical environment. The post holder will be expected to work Trust wide with varying working patterns including but not restricted to 8.00 to 20.30 Monday to Sunday. To participate in all aspects of the administration service within Radiology.

To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to GP services provided by the Radiology Directorate. To act as a first point of contact for the GP service and co-ordinate all GP appointments and enquiries using initiative to discern between queries ensuring minimum disruption, seeking immediate response depending upon appropriate action. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.