Job Details of Sales Associate

Company:
Alghanim Industries

Long Description Job Summary
To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.
Job Responsibilities
Sales

Promotes products and services to customers

Maximizes sales transactions to achieve and exceed sales targets.

Strives to achieve pre-set sales targets in cash, credit, warranties and accessories

Seeks to improve and enhance his/her level of product knowledge

Ensuring sales opportunities are constantly converted to sales transactions

Creating sales invoices and mastering BO & POS applications.

Customer Service

Demonstrate presentable appearance, and a pleasant smiley face
Provide high level of service to all customers
Being constantly aware of customer needs
Interacts with customers in a friendly and honest manner
Demonstrates high level of product knowledge
Recommends and encourages customers for best products and services based on their own needs
Expedites sales process in an effective and efficient manner
Explains D&I and return and exchange policies to customers
Avoids harsh arguments and conflicts with customers

Operations

Being aware of all in-store promotions, discounts, credit, coupons and etc...
Keeps all company information including sales figures strictly confidential
Follows all company safety and security procedures
Conducts regular stock checks and liaising with stock control
Reports and processes damaged display items to Showroom Manager
Ensures all products are displayed as instructed/planograms
Ensures all products in specified areas are accurately priced
Maintains sales area accessible for customers, clean and tidy
Conducts price changes as instructed by showroom management
Masters computer applications (Outlook, SAP, POS & BO)

Candidate Requirements
0-2 years of experience,
Good English language
Good communication skills
Ability to work in a team

Education Bachelor’s Degree