Job Details of Patient Access Scheduler

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Scheduler, you will help provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols. Every day you will, schedule patient visits, collect important information and communicate with the patient necessary instructions. To thrive in this role you must, multi-task and navigate between multiple computer systems simultaneously.

Here’s what you will experience working as a Patient Access Scheduler:

• You will serve as the first point of contact for patients, managing high volumes of incoming calls and in-person interactions.
• You will schedule patient visits and procedures, coordinating with multiple hospitals and departments while adhering to clinical protocols.
• You will collect and enter necessary patient information, including demographic, clinical, billing, and insurance details, ensuring effective communication with clinical staff.
• You will provide patient education on procedures, inform about co-pays and deductibles, and review financial information with patients.
• You will communicate effectively with physicians, staff, and patients, ensuring attention to detail, strong customer service, and the ability to multitask across various technology systems.

Required Skills:

• High School Diploma or GED
• 1 year of experience

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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