Job Details of Call Center Agent

Full job description

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer issues efficiently.
• Document interactions accurately in the system.
• Follow company protocols and procedures.

Qualifications:

• High school diploma or equivalent.
• Excellent communication and listening skills.
• Ability to handle high call volumes.
• Previous call center experience is a plus.