Job Details of Events Administrator

Summary

Posted: 7 Nov 2024

Weekly Hours: 40

Role Number:200576876

Do you have a passion for building great employee experiences? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple’s New Employee Experience Team, you’ll help shape the first days of our most important resource: our people. Together, we’ll design and implement the new hire’s journey at a global level, thinking deeply and empathetically at each step and delivering the greatest new hire experiences in the industry. Join our People Team and help support the extraordinary talent it takes to make extraordinary products.

Description

The Event Administrator will handle the tasks required to keep new hire experience at peek efficiency while delivering the best possible experience to our new hires. To do this, this role has two primary components. The first responsibility involves administrative tasks. These are largely centered around managing new hire rosters in an events management platform. Weekly, you’ll use the platform to create events for each of our regional markets, updates the language in invitations as necessary, and manage attendee lists for these events. Event scheduling and communications will require close collaboration with Regional Hub Leads, who will provide guidance on messaging, review changes, and approve attendee exceptions or late additions. Additionally, you will be responsible for publishing weekly attendance data and managing team communications. Second, you’ll act as the global communications lead. In this capacity, you’ll create and update team websites with event information, calendars, and details about our processes. Further, you’ll analyze and summarize data from our satisfaction surveys and comments, compiling scorecards and publishing them on our website to give transparency to numerous global partners. There will also be a bi-monthly new hire event in Hyderabad where you’ll be acting as a direct coordinator. This role operates across multiple time zones and will require flexible hours.

Minimum Qualifications

• 4+ years experience in HR or employee onboarding. Experience with large event management is also highly desirable.
• Bachelor’s degree or equivalent experience.
• Experience writing corporate communications and basic content for websites, emails and other communications.

Preferred Qualifications

• Exercising great attention to detail and with an eye for constant improvement, manage global new hire rosters and event scheduling.
• Oversee the scheduling process in accordance with Apple’s privacy and GDPR requirements.
• Communicating clearly when manage special requests for location and start date changes.
• Think critically and analytically in compiling attendance rates, new hire survey data and other information, regularly updating the team to sharing insights, observations, trends and ideas for improvement.
• Oversee the regular onboarding event at your local site, including recruiting and training our greeting team volunteers and presenters.
• Listening carefully to the team and our customers, write and distribute communications that convey important program updates on our team website and through email and Slack posts.
• Relentlessly pursue a great new hire experience, advocating for improvements to make Apple’s new hire programs globally consistent and always amazing.
• Show great attention to detail and an eye for organizing information for clarity and readability.
• Collaborate with the team as a problem solver and someone who can create solutions and develop plan!
• Solid experience with spreadsheet, word processing and presentation software with MacOS experience strongly preferred.
• Ability to analyze survey data, comments and basic attendance data, develop logical summaries and suggestions for action.