Job Details of IT Engineer (x/f/m)

Doctolib is looking for an IT Engineer to evolve its information system in France, Germany, Italy and the Netherlands, implementing the best-in-class solutions and tools to the business teams within the company in order to provide an incredible service to all Doctolibers!

The challenge is to help our teams to grow the healthcare professionals who use Doctolib every day, as well as the millions of Europeans who visit our sites every month, and to offer them an outstanding user experience.

Reporting to the IT Squad Leader, you will work in the IT Squad and transversally with all Doctolib business teams, as well as in close collaboration with IT Operation and Security teams. You lead by example with a 'hands-on' attitude and information sharing with your peers.

About the job:

As an IT engineer you work with Doctolibers and internal teams to find and integrate new IT solutions. You will manage external providers / suppliers to ensure we are here to provide the best IT experience to our colleagues and internal teams.

They expect modern, secure and efficient solutions. We are here to guarantee them!

You will work on projects that follow a quarterly roadmap, with clear rules to prioritize them based on the business values and capacity of the team.

After a project, the IT Squad is still responsible to manage these solutions. You will become responsible for a subset of applications (IT Squad scope) to imagine an efficient and automated way to operate them.

We are present already in four countries (DE, FR, IT and NL), so you work with several teams with different cultures, backgrounds, ways of working and laws. Be ready to manage complex situations and take responsibility.

Your Roles and Responsibilities:

• You will develop integrations between applications through various mediums (APIs, scripts, iPaaS, ETL etc…)
• You will qualify new SaaS solutions that will be added / changed in the IT application landscape. You assess the needs and find the best solution based on several criterias like business performance, cost, security and design consistency.
• You will work in collaboration with the internal customer to build the functional / technical requirements of the solution you’ll have to develop, deploy and maintain, you will be requested to write technical and functional documentation for the support department.
• You will work on automations for onboarding / offboarding of users, managing licenses and data. Those activities are key for a scale-up company and you will be responsible for that.
• You will also be the Level 3 escalation point for support requests or IT crisis management and weekly based on-call shifts
• You will mentor the junior engineers and support teams will also be part of your daily life.
  
  
  

Your Profile :

• You must have a cloud administrator certification (Azure, AWS etc…)
• You have experience on the Azure cloud (PaaS, IaaS, FaaS)
• You have scripting experience on python, powershell/bash, javascript, usual dev practices/tools like github, ci/cd, testing, API development (REST / SOAP).
• You have experience on the security part: IAM/IGA, SSO, SAML, Oauth2, Open id.
• You know protocols such as HTTP, DNS, LDAP, SFTP, IP, ICMP, TLS and architectural styles such as REST and SOAP.
• You appreciate being the point of contact for internal customer relations (technical contact, user contact, etc.) and have a real sense of service with these dual technical-functional skills.
• You are familiar with Agile / SCRUM framework and rituals, you are at ease with Atlassian boards and estimation rituals.
• You are curious, autonomous, flexible, rigorous, enthusiastic, passionate, you have a taste for teamspirit and fun.
• You are comfortable working in a fast-paced environment, in a scale-up company and a squad oriented environment with constant change.
• You are fluent in written and spoken English
  
  
  

Disclaimer:

• If you don't meet 100% of the qualifications, no problem! Just show us why you're the right candidate for the job!
  
  
  

Nice to have:

• You have knowledge on AWS (lambda functions, S3 buckets, CloudWatch, Amazon Connect, EKS, Cloudformation)
• You have knowledge on IaC (terraform etc…)
• You have knowledge on Boomi as IPaaS
• You have knowledge on PowerAutomate
  
  
  

The interview process

• HR screen
• Interview with Manager
• Study case
• Reference check / Criminal check background
• Offer !
  
  
  

Doctolib Remote policy

We offer 2 different work modes :

• Hybrid: You work 2 days a week remotely and come on-site the rest of the week.
• Office-based: You work on-site all week.
  
  
  

What We Offer

• A stock-option program for each Doctoliber;
• Quarterly bonuses and a competitive package;
• A 6-month dedicated onboarding program - the Doctolib Academy;
• Continuous training programs on all key competencies (English, soft skills, expertise);
• Transparent internal mobility opportunities you're welcome to apply for;
• 2 days per year to help health charities and create a positive social impact - the Solidarity Days;
• Mental health and wellbeing offer in partnership with moka.care;
• The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences;
• High-quality office spaces supporting collaboration, health and wellbeing;
• A subsidy from the work council to refund part of the membership to a sport club or a creative class;
• A competitive health insurance paid 100% by the company;
• Subsidy for lunch and various food offers in our offices;
• A flexible workplace policy offering both hybrid and office-based mode;
• Flexibility days allowing to work in EU countries and the UK 10 days per year;
• A support for relocation in case of international mobilities and new joiners arriving to France, Germany and Italy from another country
  
  
  

About Doctolib

Founded in 2013, Doctolib is one of Europe’s fastest growing healthcare technology companies. Everyday we strive to fulfill three entrepreneurial missions:

• Improve the daily life of healthcare personnel
• Improve patient access to healthcare and patient health
• Build a team of entrepreneurs with humanist values
  
  
  

We are dedicated to creating useful solutions for healthcare personnel and patients, regardless of age, condition or location. We strongly believe in prioritizing data privacy as we continue to build services with a positive social impact for the long run.

At Doctolib, we don’t just accept diversity, we respect and celebrate it! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability or place of origin. We take care of each other and are grateful for each Doctoliber’s contribution to our mission!