Job Details of Collections Officers

Job details:
The overall job purpose: Follow up on all collections related issues in your area of operation.

Key duties/responsibilities:
• Ensure timely data capture of loans disbursed in the region.

• Ensure 100% collection of all schedules and payments in your area of operation. This involves making field visits to reconcile schedules and payments with various votes.

• Follow up on non-performing accounts in your area of operation. This will mainly include follow up on NPLs where the collections team at Head Office has hit a snag due to various reasons for example lack of adequate communication channels and urgent need of field visits to employers/clients.
• Making field visits to track debtors to ensure payment of outstanding arrears.
• Mitigating risk by obtaining data from votes on non-credit-worth clients.
• Maintain the PAR below 5%
• To actively resolve customer queries related to arrears.
• Identify issues attributing to account delinquency and discuss/raise them with management.
• To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
• To diligently handle any other collections task as assigned to you from time to time.

Required Qualifications and Work Experience:
• Degree in a relevant field.
• Excellent Computer knowledge.
• Excellent numerical and analytical skills.
• Excellent interpersonal and communication skills.

To apply, submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;
Platinum Credit (U) Ltd